Privacy Policy

1. Who We Are

SAN DUKHAR ("we", "us", "our") is a maison of genuine exotic leather goods headquartered at Zübeyde Hanım Cd. No:80/B, Yenidoğan, Zeytinburnu, 34021 Istanbul, Turkey. This policy explains how we collect, use, and protect the personal data of visitors and clients of sandukhar.net.

2. Information We Collect

• Contact details you provide — name, email, phone, and shipping address — when you create an account, place an order, or submit an enquiry.
• Order and measurement information for bespoke commissions.
• Technical data such as browser type, device, and pages visited, collected automatically to keep the site secure and improve performance.
• Language preference, stored locally in your browser (see our Cookie Policy).

3. How We Use Your Information

• To process and fulfil orders, including bespoke commissions and delivery.
• To communicate with you about your order, enquiries, or account.
• To maintain the security and proper functioning of our website.

4. Sharing Your Information

We do not sell your personal data. We share information only with trusted service providers who help us operate our business — shipping couriers and IT service providers — each bound by confidentiality obligations, and only to the extent required to deliver our services.

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting our concierge team at [email protected].